SCHUT BRICK STONE LANDSCAPE POOR WORKMANSHIP
Approx 2 years ago, we went into Schut Brick Stone Landscape on Mount Pleasant Street in Branford and inquired on a front step railing.The company dispatched someone out to our house to measure up the railing, we then placed an order.
During our absence the railing system was installed and upon inspection it was extremely obvious that the top newell post was not level but leaned toward the street. We phoned and left messages, we emailed and stated our concerns and after no response we asked for a refund. Then we heard from the company and a gentleman was sent out to view our concerns. He indicated that it was very secure, we agreed, and did feel that perhaps it was a bit off.
We stated that if it could be moved down one step perhaps that would correct the lean. He said we would have to order a new newell post. We said we would pay for a new one in order to correct the work. It was obvious that the railings were not measured correctly and were too short from top newell post to bottom newell post.
I now see that because of this error and trying to correct the appearance, the bottom railing is now pulling apart from the post.
I think I was being too optimistic to think that this company would correct their work and wonder if they are still coming back to repair this.I should have insisted on a refund.
More Review Details
- Monetary loss:
- Product or service
- Aluminum Railing
- Review category
- Landscaping and Gardening
You May Also Like
- "Ok, i'm a customer whose still waiting for a job to be completed. The past month and a half has been disappointing, prompting me to check reviews and see..."
- "This video shows the un boxing of DiMeo plants that were to be three to four feet tall. The man in the video order plants from DiMeo and was in..."
- "I am on my 2nd TS800 due the crankcase cracking behind the coil mounts. Both saws have cracked in the identical place. This appears to be a weak spot..."
- "The top has a seam running double down the left side and sticking out. The top is not wearable and is so cheaply made that I'm sure Zulily must be..."
- "Had yet more issues with this trailer again this weekend. The outdoor plugs, bathroom and outdoor kitchen receptacles were not working. All on GFCI. The GFCI in the bathroom was..."
- "I made a purchase at Florence Scovel after seeing a Facebook ad that advertised a semicolon bracelet for which half of the purchase price would be donated to a mental..."
- "NuWave generally sells their ovens with the clear dome that, with regular use, cracks and or self-destructs within 6 months to a year. The cost to replace the dome..."
- " All Reviews Telecommunications Fox News 48 of 272 reviews Fox News The Kelly File Tv Show Review from Helotes, Texas ISSUE NOT RESOLVED Helotes, Texas Oct 19 ..."
- "Having worked for nine years and had Frontier service as long. They have Tech's that will add services to your billing and until you discover it they won't return any..."